Welcome to the FAQ page for Fishing Apparel Canada. We hope this page can answer any questions you have.
Q: What Payment options do I have?
A: You can pay with Visa, Mastercard, Discover and American Express Credit cards or via Paypal.
Q: Is my information secure?
A: Yes, our site has the same level of security used by the banks. All Credit card and transaction details are secured using 256 bit SSL encryption.
Q: Do you accept Paypal ?
A: Yes, Paypal adds consumer protection. We want our customers to be confident and worry free.
Q: Do you charge tax?
A: Yes, Taxes are charged based on your province or territory tax rates.
Q: Can I change my order?
A: If you contact us quickly, there is a chance it can be changed. Once the order has been shipped, we cannot make changes.
Q: How long will it take to get my order?
A: Most packages arrive in 3-4 business days but can take up to 7 business days depending on your location.
Q: Can I track my shipment?
A: Yes, we will email you the tracking number.
Q: What company will deliver my order?
A: Most orders will arrive via Canada Post.
Q: Where does my order ship from?
A: Your order is packaged at our store and shipped from Peterborough, Ontario.
Q: I am not in Canada, will Fishing Apparel Canada ship internationally?
A: We typically do not ship internationally due to restrictions from some suppliers. If you are not in Canada but are very interested in purchasing a product please contact us using our contact us form with the product name that you are looking for.
Q: I don't see my size, can Fishing Apparel Canada order it for me?
A: Yes, send us an email through our contact us form with the product name, size and colour that you are looking for and we will try to get it for you.
Q: Can you order products that aren't listed on your website, but are on the Brand's website?
A: Yes, but will depend on availability from the supplier. Please feel free to ask.